Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? This page explains what we can help with and the best way to reach us.

What We Can Help With

Crypto & Bitcoin Casinos is an independent research and comparison site for crypto casinos serving US players. We don't operate any of the casinos listed here, we don't process deposits or withdrawals, and we can't access anyone's player account. What we can do is help with questions about our content:

• Corrections — if a bonus term, coin list, or licensing detail on a review looks out of date, tell us and we'll check it
• Suggestions — if there's a no KYC casino, coin, or feature you think we should be covering
• Feedback on our ranking methodology or how we've described a site's payout speed, wagering terms, or verification process
• General queries about how crypto casinos work — wallet setup, network fees, provably fair games, and similar topics we cover across the site

What We Can't Help With

Because we're a review and comparison site rather than an operator, we're not able to resolve account-specific issues. If your question relates to any of the following, it needs to go to the casino itself, not to us:

• Deposits, withdrawals, or a payout that hasn't arrived
• Identity verification or KYC checks the casino has asked you to complete
• Bonus credits, wagering progress, or a promotion that hasn't been applied
• Account access, password resets, or a suspended or restricted account
• Complaints about a specific bet, game round, or live dealer session

Every casino listed on this site has its own support desk, usually reachable through live chat or email from within your account. That team has access to your transaction history and account details, and is the only one who can actually act on them.

Before You Reach Out, Check These First

A lot of the questions we get are already answered elsewhere on the site. It's worth checking these first:

• Our reviews break down supported coins, licensing, welcome offers and their wagering requirements, and payout speed for each site in the rankings above
• The Responsible Gambling page covers deposit limits, self-exclusion, and where to find support if gambling stops being fun
• Our Terms and Conditions page sets out how this site works, including how we're funded
• If you're outside the US and looking at a different market, our Non Gamstop Casinos UK 2026 page covers that separately

A Note on Legal and Tax Questions

We sometimes get asked whether it's legal to play at an offshore crypto casino from a particular state, or how gambling winnings and crypto gains should be reported for tax purposes. We can point you to general information, but we're not able to give legal or tax advice, and nothing on this site should be treated as such. Gambling laws vary by state, and offshore crypto casinos operate in a legal grey area for US players rather than under any US regulator's licence — always check your own state's current rules, and speak to a qualified tax professional about anything winnings-related.

How We Handle What You Send Us

When you contact us with a correction or a piece of feedback, we review it against our own research before making any change to a page. We don't publish messages we receive, and we don't share contact details with the casinos we review. If you're reporting something urgent about player safety or a factual error on a live page, please be as specific as possible — the page, the section, and what you think is wrong — so we can look into it quickly.

Responsible Gambling Support

If you or someone you know is struggling with gambling, that's not something to wait on a website contact form for. The National Problem Gambling Helpline is available at 1-800-GAMBLER, and our Responsible Gambling page has further tools and information. Offshore crypto casinos, unlike state-regulated operators, don't always offer the same self-exclusion or player protection tools, so it's worth knowing what a site actually provides before you deposit. This site is intended for adults of legal gambling age in their jurisdiction only — 18+ or 21+ depending on the site and state — and nothing here is aimed at anyone under that age.